Help Centre
Straight answers about using AussieTopList — whether you're searching for a business or listing your own.
Absolutely — searching AussieTopList is 100% free for consumers. Always has been, always will be. No sign-up required to browse listings.
Use the search bar on the homepage to search by business name, category, or keyword. Filter by location to find businesses near you, or browse by category from the directory.
Yes. All reviews go through moderation before appearing. We remove fake, incentivised, and abusive reviews to keep things fair and trustworthy for everyone.
Every business listed on AussieTopList is reviewed by our team before going live. Read our full listing verification process for details on what we check.
Use the "Report this listing" link on any business page, or email listings@aussietoplist.com.au. We'll review it within 2 business days.
Yes. Find the business listing, scroll to Reviews, and click "Write a Review". You'll need a free account so we can keep reviews accountable.
Yes. Read our Privacy Policy for full details on how we collect, use, and protect your data under Australian privacy law.
Visit our Submit a Listing page and complete the form. Your listing will be reviewed and typically goes live within 2–3 business days.
A basic listing is completely free. We also offer Standard and Premium packages with extra visibility and features. See our Pricing page for the full breakdown.
We aim to review all listings within 2–3 business days. Premium submissions are prioritised and reviewed within 24 hours.
Yes — log in to your account and go to "My Listings" to update your business details, photos, and hours at any time.
If your submission doesn't meet our quality guidelines, we'll email you with the reason. You're welcome to revise and resubmit at no extra cost.
Yes, as long as each listing represents a distinct, legitimate business. Duplicate listings for the same business are not permitted.
Log in, navigate to "My Listings", and select "Upgrade" next to the listing you want to boost. Changes take effect once payment is confirmed.
Yes — business owners can publicly respond to reviews through their account dashboard. We encourage thoughtful, professional replies.
Log in and use "Flag Review" on the review in question. Our team assesses flagged reviews within 5 business days and removes any that violate our guidelines.
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Our team is happy to help with listings, accounts, or general enquiries.
AussieTopList helps Australians discover verified local businesses from restaurants and cafes to tradies and professional services. Every listing is reviewed before it goes live. Read our editorial policy.
